Merge duplicate contacts

v2026.2 · Updated 23 Aug 2026 · 4 min read

Before you start

Where you do this
Contacts & Mailing Groups → Contacts directory

This article takes you through the task one step at a time, names every field you have to fill in, and finishes with the problems people hit most often. Work through it with SasCon open beside you.

You need one of these roles:Project administratorEveryone else on the project can see the result but cannot change it.

Steps

  1. 1Open Contacts & Mailing Groups from the module bar.
  2. 2Fill in the fields the screen asks for.
  3. 3Select Save, and check the confirmation message.
Screenshot not uploaded yet
Figure 1 — The screen described above.
Your role decides what you see
Some fields are hidden when your role cannot change them. Ask a project administrator if a step describes something you cannot find.

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Version 2026.2 · Last reviewed 23 Aug 2026 by the SasCon documentation team